Hosting Customer
Overview
A Hosting Customer is a client of a Provider hosting their mining hardware. These customers can request an account and access from the provider. Once granted access, they can monitor and manage their fleet through various features in Braiins Manager. The full range of available features is detailed below.
The availability of features depends on the permissions set by the hosting provider. This page describes features with full permissions; actual access may vary.
Customer Features
1. Monitoring & Control
Through the Dashboard, customers can monitor real-time and historical data about their mining fleet's performance, including metrics like hashrate, power consumption, and worker statuses.
2. Fleet Management
The Workers section provides a comprehensive overview of all your devices. If allowed by your hosting provider, you can also perform essential actions on your miners, such as restarting, changing pools, or enabling/disabling hash power.
3. Energy & Billing
View detailed Energy Reports to understand energy consumption costs. Your hosting provider's Price Tiers may also apply, allowing you to benefit from discounted rates based on consumption.
4. Team Management
Customers can create accounts for colleagues to help monitor and manage the fleet. With account permissions, you control who has access to specific features or miners.
How to Create A Customer?
Before enabling any hosting features, providers must first create customers in Braiins Manager. Here's how to create a new customer:
- Navigate to Customers in the left-hand panel.
- Click Add Customer.
- Enter the required information: first name, last name, username, email, and password.
Once completed, you can provide the customer with their login credentials, allowing them to access Braiins Manager in Hosting Customer mode.
Permissions for Customers
Hosting providers can configure permissions for each customer, including:
- Energy Reports: Allow or prevent daily automated energy reports.
- Commands: Allow or restrict customers from performing actions on their workers, such as pool changes or restarting miners.
Disabling energy reports only stops automatic generation of reports. It does not prevent customers from viewing energy data on the dashboard.