FAQ's: Account & Security#

To create a Braiins Hashpower account:

1. Navigate to hashpower.braiins.com
2. Click Sign Up button
3. Complete Telegram verification via @BraiinsBotOfficial
4. Verify your email address
5. You will receive two API tokens: Owner (full access) and Read-only (view only)

Save your API tokens securely — they cannot be displayed again after initial creation.

To fund your account:

1. Log in to Braiins Hashpower with your API token
2. Navigate to your Account section
3. Copy your Bitcoin deposit address or scan the QR code
4. Send BTC from your wallet to this address
5. Deposit more than the minimum bid amount to avoid ending up with an unspendable balance if your bid gets canceled
6. Wait for 3 blockchain confirmations before funds are credited
7. We screen all incoming transactions for compliance purposes, and deposits flagged as suspicious may be withheld for manual review. Manual review is performed only on working days and can take up to 48 hours.

Deposits require 3 blockchain confirmations before appearing in your balance. We screen all incoming transactions for compliance purposes, and deposits flagged as suspicious may be withheld for manual review. If your funds still haven't arrived after the required confirmations, please contact our support team for assistance.

Braiins Hashpower is designed for purchasing hashrate, not as a wallet or custody service. All deposited funds are meant exclusively for buying hashrate on the market.

Before depositing, we recommend studying the platform and starting with small amounts to familiarize yourself with how it works.

If you wish to exit the platform completely, please contact our support team to discuss available arrangements.

Telegram 2FA adds a security layer to protect your funds and prevent unauthorized trades if your API token is compromised. Without Telegram 2FA, you cannot create or update bids.

Quick Solo bids are an exception where we favour simplicity over security. You'll be informed about those on Telegram when they are created.

If you lose Telegram access:

1. You won't be able to confirm new bids
2. Existing bids will continue running and can be canceled without 2FA
3. Contact Braiins support to update your verification method

Recommendation: Keep your Telegram account secure and maintain backup access methods.

API tokens have different permission levels:

Owner Token:

• Full trading capabilities
• Create, modify, cancel bids
• View all account data

Read-only Token:

• View market data
• View account balance and bids
• Cannot trade

Use read-only tokens for monitoring applications and owner tokens only where trading is required.

If you suspect your token is compromised and you have balance you don't want to risk losing, contact our support immediately.

1. Monitor the running bids
2. Cancel any suspicious bids
3. Check your transaction history for unauthorized activity

Because of Telegram 2FA, an attacker with just your token cannot complete trades or withdrawals without access to your Telegram. But they are able to cancel existing bids and create Quick Solo bids.

Transaction history is available in the Account View, organized into tabs:

• On-chain: Deposits
• Market: Trading settlements and costs
• Locks: Bid budget locks and unlocks

Click Load More to view additional history. Each transaction shows amount, timestamp, and relevant details.

Locked balance represents funds committed to active bids:

• When you create a bid, the budget is locked
• As the bid fills, locked funds move to spent
• If you cancel, remaining locked funds return to available
• When the bid completes, any unused budget is unlocked

Your total balance = available + locked.

Braiins Hashpower implements multiple security measures:

• No tokens in URLs: API tokens are never passed in query strings
• HTTPS encryption: All communication is encrypted
• Content Security Policy: Protects against XSS attacks
• Token hashing: Tokens are stored as hashes, not plaintext